Our Process
1. Introductory Meeting
The beginning of your building project can be a long journey, and we are often the last step in a demanding process. It’s important to us to bring your carefully prepared plans to fruition with ease and enjoyment. We take the time to understand a new project – from the overall concept to the finer and more thoughtful details.
Our first face-to-face meeting is an opportunity to discuss your project in detail, including your expectations and any significant details to highlight. If you’re renovating an existing home, we will also inspect the property. It is incredibly important to us that both clients’ and builders’ expectations align and can be achieved successfully.
2. Preliminary Pricing
Once you provide a set of preliminary plans, we can prepare your preliminary estimate. This estimate draws on data from past projects and helps you determine whether the design aligns with your budget, giving you confidence as you move to the next stage. If adjustments to the scope or specific allowances are needed to meet your goals, we’ll offer guidance on the best path forward.
3. Detailed Proposal + Documentation
Once your plans are finalised, we’ll prepare your detailed building proposal, which typically takes 4–5 weeks to complete. This combines our internal estimates with quotes from trusted subcontractors and suppliers to determine the proposed contract price. By working closely with your builder, engineer, architect, and other consultants, we ensure the most successful result for your project.
While waiting for your proposal, we provide you with access to our Client Portal, Buildertrend (BT), where you can start preparing for your project, stay in touch with us, and discuss any further details. Buildertrend is full of useful tools and resources, serving as your personal platform for project updates, budgeting, schedule tracking, and sharing progress with family and friends.
4. Contract Agreement
We will meet to review your proposal in detail and discuss any necessary revisions or value management required to reduce costs. It’s crucial that we document every aspect of your project, as this will guide our team during construction and help prevent any surprises along the way.
Each piece of documentation completed in the pre-construction and design phase adds significant value to your project. Once you’re confident that the documentation accurately reflects your requirements, we’ll meet to sign the contract and prepare for construction.
+ Download our Building Proposal Explained
5. Construction + Contract Admin
Once the contract is signed, a 5% deposit is required to secure your project. At this stage, we will lodge your QBCC Home Warranty Insurance and QLeave Levy, and finalise any remaining approvals to ensure everything is in place ahead of construction.
We will then meet two weeks before commencement for a pre-start meeting, where you’ll be introduced to the dedicated team who will closely manage your project and act as your day-to-day contacts throughout the build.
Once construction begins, you can expect regular meetings throughout the project to keep you informed and confident in the progress of your home. In addition, you will receive consistent updates via Buildertrend, providing real-time communication, scheduling information, and photo updates. Our team is committed to meticulous attention to detail, ensuring a seamless behind-the-scenes process that is essential to delivering a successful project.
7. Handover + Warranty
We strive for excellence and are confident in the quality finish of the homes we build. After our building journey is complete, we guarantee a smooth project handover, backed by a thoroughly documented, specific, and tailored approach. We are committed to going above and beyond to achieve exceptional results.
Client satisfaction is our top priority, and we are pleased to offer ongoing support as needed. We provide a 12-month defects liability period, along with a 6.6-year structural warranty following QBCC regulations. Our team will ensure you’ve settled into your new home comfortably, addressing any immediate concerns that may arise.